Setting Up DNS for Custom Domain and Email Sending

Last updated: November 21, 2025

In order to use FirstLook to send emails from your custom domain, you will need to configure a few DNS records for your domain. Below are the outlined steps to set up your custom domain and email sending settings.

Step 1: Set Up Your Custom Domain for the Platform

To start, let us know your preferred domain or subdomain. For example, you might want to use playtest.<yourdomain>.com. 

Log into your DNS provider and up create a CNAME record with the following details:

  • Host: any subdomain you prefer

  • Type: CNAME

  • Value: firstlook-gateway.onrender.com

Step 2: Set Up Email for Sending Emails

To send emails through our platform using your custom domain, you need to configure the following DNS records for email authentication:

  1. Add a TXT record to authenticate your domain for sending emails.

    • Host: <to be added>

    • Type: TXT

    • Value: <to be added>

  2. Add a CNAME record for your bounce handling.

    • Host: <to be added>

    • Type: CNAME

    • Value: <to be added>

Please confirm these changes to FirstLook Support once completed. DNS changes can take up to 48 hours to update, so keep in mind for timelines.